Job Details

**Floral Manager**

**Location:** Pineville, LA ****Job Summary****

Utilizes unique design aesthetic and signature style to create beautiful floral arrangements. Promotes sales, fulfills orders, and ensures top-tier customer service. Manages the floral department, leads and trains partners, and maintains department profitability.

****Essential Duties and Responsibilities****

* Works in conjunction with upper management to train and develop partners, schedule, plan, assign, and direct work.

* Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.

* Accountable for floral sales, labor, and meeting financial and profitability objectives.

* Utilizes high degree of creativity and floral design knowledge to create stylish floral and plant arrangements that appeal to a variety of customers.

* Provides consultations to customers regarding price and type of floral arrangements desired from small-scale arrangements to large-scale events.

* Oversees the in-stock and proper maintenance of plants, including the cutting, cleaning, and storage. Utilizes knowledge of flower and plant sustainability to ensure lasting quality and freshness of products.

* Leads the planning, ordering, and sourcing of products to ensure in-stock conditions and inventory control of the floral department.

* Builds product displays for special events, holidays, and promotions for customer appeal and to promote sales.

* Monitors and manages department shrink by utilizing current tools and processes.

* Makes recommendations to category management regarding the procurement based on knowledge of floral products.

* Promotes environment of customer focus and proactive selling techniques.

* Provides friendly and customer-service-oriented attitude by greeting customers, answering questions and ensuring customer complaints are addressed appropriately and in a timely manner.

* Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.

****Knowledge, Skills and Abilities****

* Advanced knowledge of floral department operations.

* Strong knowledge of flowers, handling, and design techniques required.

* Intermediate knowledge of budget planning, profit and loss statements, labor reports, and other financial statements.

* Intermediate knowledge of automated reporting systems including, but not limited to, inventory, cost of goods, scheduling, time and attendance, and labor.

* Ability to lead, motivate, and delegate responsibilities.

* Strong organizational skills and attention to detail required.

* Ability to effectively communicate (in written and verbal form) with partners and customers. Ability to remain professional and courteous with customers at all time.

* Ability to use precision hand tools.

* Ability to multi-task, prioritize effectively, and practice proper time management.

* Ability to conduct on-the-job training, instruct in use of tools or equipment, and demonstrate procedures.

* Ability to perform basic Microsoft Office functions.

* Basic mathematical skills for assessing inventory and ordering.

* Ability to promote sales and negotiate prices.

* Ability to work flexible schedules including nights, weekends and holidays.

****Education, Experience, and Qualifications****

* High school Diploma or GED required.

* Two or more years of related experience; or an equivalent combination of experience and/or higher education required.

* Minimum of 21 years of age required.

* State certification and licensure required in Louisiana.

* Continuously required to use close vision, distance vision, depth perception or the ability to focus.

* Continuously required to stand or walk.

* Frequently required to talk and hear.

* Frequently required to use hands for reaching, touching or handling.

* Frequently required to push, pull, maneuver or lift objects up to 40 lbs.

* Occasionally required to use fine finger movements (ex. sorting and typing).

* Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.

* Occasionally required to bend, kneel or squat.

* Attendance at work is required.